Support Solutions

If you are in need of technical plant support, our team of specialised support staff can assist you!

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Our experienced team can provide you with remote Process Engineering Support, assisting you with a wide range of topics, from optimising, troubleshooting and more.

Decrease organisational risk by ensuring your staff meet a competency framework required to operate your assets.

Improve operational efficiency and minimize operational costs through tailored training programmes for your plants.

Reduce the risk of failures by improving staff understanding of treatment processes and maintenance requirements.

Increase consistency across your team to streamline your operations, ensuring tasks are completed accurately and efficiently.

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"In my experience I have found Lutra’s expertise to be the best in the field."

Jeremy McKibbin, Group Manager Network and Customer Operations, Wellington Water.

Monthly Process Engineering Support

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If you don’t have process engineers on staff we can provide them as a monthly service to meet your exact needs. This can range from monthly performance audits to on demand support (office hours). We can help with incident management, operator support, compliance improvements, chemical cost and power reductions in both water and wastewater treatment.

We agree a scope with you and a monthly fee and can provide the service for as long (or as short) a time as you need.

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Case Studies

National Operator Training

A new generation of trainees are coming into the industry. See how we developed a national level training certificate, in partnership with Connexis, to provide the required training to safely operate and maintain treatment assets.

Wellington Water

Learn how our advanced process control solutions saved Wellington Water $650k per annum in operating costs, improved their plants performance, enhanced plant efficiency, and more!

Hastings District Council

Hastings DC was in need of immediate technical support in designing on top of commissioning the new Brookvale WTP, after a large outbreak in one of their bores. Our Engineering, plus Support team responded.