You are going on a holiday and you’re unsure if it might rain? You bring your raincoat anyway. There is no phone reception where you’re going? You may let someone know when you should be back. Would you drive a car with no seat belts and airbags? Although you may not think you will need them, you do want these features - just in case. These are examples of how we apply preventive risk management in our daily lives. The same approach is expected of a water supplier.
In addition to the risks for regular supply consumers, people’s expectations may be different based on the area they grew up in. Visitors to an area might not expect and look for boil water notices as ‘they have not experienced this before’. Think of people going on holiday, tourists or just your day visitor. Would they pick up on a boil water notice?
In addition to the risks for regular supply consumers, people’s expectations may be different based on the area they grew up in. Visitors to an area might not expect and look for boil water notices as ‘they have not experienced this before’. Think of people going on holiday, tourists or just your day visitor. Would they pick up on a boil water notice?
In the end we would all want water from the tap to be safe for consumption, whether that is at home or at your holiday destination. When you buy a new car, you can safely expect the seat belts and airbags to function the same as your previous car. We should be able to expect water supplies to be managed in a consistent manner.