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ID Case Study Rotorua Lakes Council

ID Testimonial - Rotorua Lakes Council

 

When Rotorua Lakes Council were looking to improve how they managed their compliance reporting they looked towards Lutra ID. Find out how they use ID and how they have found working with Lutra in this short testimonial video featuring their Compliance and Monitoring Lead Hallum Bailey.

 

ID Case Study Rotorua Hallum Bailey

Rotorua Lakes Council Streamlines Water Compliance with Lutra ID

Rotorua Lakes Council oversees the monitoring and compliance of drinking water sites across the region. Historically, this involved manual data entry, spreadsheets, and some paper-based consent forms—leading to inefficiencies, increased risk of errors, and a more time-consuming reporting processes.

To modernize their operations, Rotorua Lakes Council adopted Lutra ID, a cloud-based infrastructure data platform designed for water utilities. The platform enables seamless monitoring, reporting, and compliance management across all drinking water sites.

ID in use

  • Compliance Monitoring: Lutra ID is used to track all water consents and ensure regional compliance.
  • Reporting to Taumata Arowai: The platform has replaced manual submissions with automated compliance reporting, aligning with national regulatory requirements.
  • Field Operations: The operations team now uses Lutra ID Forms app in the field, replacing handwritten forms with digital entries, improving speed and accuracy.
  • Support Experience: 

“Brad and Jit have been an absolute dream team for support!”
— Hallum Bailey, Compliance and Monitoring Lead

Results

  • Efficiency Gains: Significant reduction in time spent on manual data entry and form submissions.
  • Improved Accuracy: Elimination of spreadsheets and manual errors has enhanced data integrity.
  • Operational Speed: Faster day-to-day workflows for field teams and compliance officers.
  • User Satisfaction: A Smoother experience and greater confidence in compliance tracking

“I haven’t see a spreadsheet in years, which is amazing!”
— Hallum Bailey, Compliance and Monitoring Lead

If you want to find out how Lutra ID can improve your compliance reporting, consent management, plant performance monitoring and much more, why not take a look at the ID homepage or reach out to us for more info or even a demo using the links below.