Who are Lutra and How Can They Help Me?
Lutra are water and wastewater experts, and we are here to help you out with your water treatment issues, whether it is making sure your current treatment system is fit for purpose and complies with the relevant rules, or providing an easy way for you to do your compliance reporting with Lutra ID.
This page not only give you some information about our products and services, but also has some handy information on topics such as E.coli, and the basics of water treatment, with more being added all the time.
Learn More About Why Water Treatment is Important:
Watch the videos above to find out more info about how water treatment works, why it is important, your obligations as a supplier and more...
Prefer to read?
You can also check out these useful blogs from Lutra's Team:
And these external resources that may also be useful:
How Can Lutra Help Me With My Water Treatment?
Lutra have a team of water treatment professionals including process engineers and data analysts, meaning we can help you with treatment issues and compliance reporting.
Treatment Issues:
Not sure if your treatment is up to scratch? Maybe you are getting some positive E.coli readings or your water just plain tastes or looks bad, well Lutra's process engineers may be able to help you out.
Lutra can look over your water source and treatment system and give you feedback and advise on ways to improve it, whether it be suggesting a new water source, tweaking your existing setup or designing a whole new treatment system, Lutra have the skills to help.
Some of Our Services:
- We can visit your site and give you options as to what will work for your unique setup.
- We can assist in designing a system to support your needs.
- When a contractor proposes a solution, we can review this and give advice.
- After the system is installed, we can assist in commissioning it to make sure it works as expected.
- We can provide all the documentation you need and provide training on how to operate and maintain your plant.
- We can review your existing plants and tell you how to optimise these.
- Finally, we can manage all of your data, help to streamline reporting for your resource consent and to the water regulator using Lutra ID.
And don't worry if your issue is outside of our ballpark we will let you know right away (Lutra don't for example actually build and install treatment systems, though we can tell you what you need and suggest where to get it). So be sure to reach out to find out what we can do for you.
How Lutra can help Water Suppliers of Any Size With Their Reporting:
As you may know any water supplier in New Zealand that supplies more than 26 permanent residents or varying populations (i.e campsites with big population increases over summer) in a year has obligations to report on their water quality.
This involves collecting samples, collating the results and sending them to Taumata Arowai (The water services authority). The more people you supply the more samples need to be taken and the more regular the reporting.
This process can be confusing and time consuming, but Lutra ID is a system that makes compliance reporting easy. ID takes results from the labs and any other water quality data you may collect and automatically generates the report which can be sent on with the click of a button.
ID is suitable for supplies of any size including:
- Campgrounds and Holiday Parks
- Farms who supply multi properties
- Vineyards and Distilleries
- Tourist Destination
- Remote Hotels and Motels
That Still Sounds Complicated...
Don't worry Lutra's ID and water treatment experts will be there to guide you through the setup and give you some basic training, and you don't need any fancy hardware, ID works on just about any device with internet access.
What Else Do I Have to do?
Simply follow these 4 steps using ID to Complete Your Compliance Reporting:
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Keep (or start) taking your water samples and sending them to the lab as required (or get the lab to take them)
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Depending on the lab, ID will automatically receive the results.
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ID generates a report that lets you know if you pass or fail, allows you to add evidence against any failures
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Click to submit it to Taumata Arowai (Water Services Authority).
Job done